Frequently Asked Questions
You will find the answers to your car rental questions here. If you can’t find them, send them to us. We’ll get back to you within 24 hours.
How to book a car
Booking a rental car with Lucky Rent a Car Bulgaria is very easy: Online or by phone in a few easy steps. Once you have entered the date, time and city for picking up and dropping off the car;
- Choose a car;
- Add extras;
- Enter your name and more details;
- Book a car;
Where can I pick up and return the reserved rental car?
On the territory of the whole of Bulgaria. The delivery/receipt of the car takes place at the address specified by you or at the office of Lucky Rent a Car Bg. When renting in a city without a company office, a delivery fee applies.
Take advantage of our top rent a car service for the free delivery of a rent a car in Sofia and Sofia Airport.
How can I pay for the rental car?
The rental price is paid upon receipt of the car in cash or by credit/debit card. A credit card is required to block the deposit.
How much deposit should I leave?
The amount of the deposit depends on the class of the car. You can see the exact size in our Additional Services table
When is the deposit returned?
The amount of the deposit is blocked on your credit card, so called Authorization. Within 24 hours after returning the car, the amount is released. In the next 2-4 days you will have the amount on your card. The period depends on your servicing bank.
How much rent do I have to pay?
The price of the car rental is determined by several factors.
- Car class – small cars (small and economy class) have a lower price than larger ones (business class or SUV);
- The season – in autumn /November/ and winter /February/ rental prices are lower than in late spring /May/ and summer /July/;
- Duration of use – for shorter rentals you will pay a higher daily rate. The longer the rental period, the lower the daily price you will pay;
- What is included in the price – the greater the insurance cover and the more extras included in the price, the higher it will be.
Can I take the car at night?
Yes of course!
We deliver cars 24/7 by pre-booking with specified pick-up times. This may be subject to an additional delivery charge.
Enter rental and return dates and see car rental prices: