Frequently Asked Questions

You will find the answers to your car rental questions here. If you can't find them, send them to us. We'll get back to you within 24 hours.

How do I book a rental car from Lucky Rent A Car?

Booking a rental car with Lucky Rent a Car Bulgaria is very easy: Online or by phone in a few easy steps. Once you have entered the date, time and city for picking up and dropping off the car;

  1. Choose a car;
  2. Add extras;
  3. Enter your name and more details;
  4. Book a car;

Can I rent a car from Sofia Airport?

Yes, we offer car rentals with pick-up and drop-off directly at Sofia Airport.

Where can I pick up and return the reserved rental car?

You can Pick-Up and / or Drop-Off the rented vehicle on the territory of the whole of Bulgaria. The delivery/receipt of the car takes place at the address specified by you or at the office of Lucky Rent a Car Bg. When renting in a city without a company office, a delivery fee applies.
Take advantage of our top rent a car service for the free delivery of a rent a car in Sofia and Sofia Airport.

How can I pay for the rental car?

The rental price is paid upon receipt of the car in cash or by credit/debit card.

A credit card is required to block the deposit.

How much deposit should I leave?

The deposit amount depends on the vehicle category – smaller and compact cars require a lower deposit compared to vans, SUVs, and minibuses.

The deposit is blocked on your credit card without any actual withdrawal from your bank account – the amount becomes unavailable for use, but it still remains in your account balance.

Once you return the vehicle, we release the blocked amount immediately in your presence.

You can find the exact deposit amounts in our Additional Services page.

When is the deposit returned?

The amount of the deposit is blocked on your credit card, so called Authorization. Within 24 hours after returning the car, the amount is released. In the next 2-4 days you will have the amount on your card. The period depends on your servicing bank.

How much rent do I have to pay?

The price of the car rental is determined by several factors.

  1. Car class – small cars (small and economy class) have a lower price than larger ones (business class or SUV);
  2. The season - in autumn /November/ and winter /February/ rental prices are lower than in late spring /May/ and summer /July/;
  3. Duration of use – for shorter rentals you will pay a higher daily rate. The longer the rental period, the lower the daily price you will pay;
  4. What is included in the price – the greater the insurance cover and the more extras included in the price, the higher it will be.

Can I take the car at night?

Of course!

Although our offices have set working hours, you can pick up or return a rental car at any time of the day or night. It’s important that we are informed of your request within a reasonable timeframe. Since we value our team and want them to feel good while performing their duties, an additional fee applies for pickups and/or returns outside the hours of 9:00 AM to 6:00 PM.

The exact fee will be automatically added to your reservation when you select a pickup and/or return time in our booking form.

Enter rental and return dates and see car rental prices:

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This post is also available in Български.